Return Policy

Scope of Policy

This Return Policy covers personal styling consultations and related digital deliverables provided by Thalfyroghor. Physical products recommended in lookbooks are purchased directly from retailers and follow their policies.

Service Nature

Our offerings are professional services and digital materials delivered after sessions. Because these are custom and time-based, they are generally not eligible for traditional product returns.

Cancellations and Rescheduling

• Cancel or reschedule at least 48 hours before a confirmed session for a full refund or credit.
• Cancellations within 48 hours may incur a fee up to the value of the session to cover reserved time.
• If we must reschedule, we will offer the next available time or a full refund if you prefer.

No-Show Policy

Failure to attend a scheduled session without notice may result in the session being marked as delivered and ineligible for a refund.

Quality Concerns

If you believe a service was not delivered as described, contact us within 7 days of the session. We will review your feedback and may offer adjustments, a follow-up session, or a refund where appropriate.

Gifted Sessions

Gift certificates are transferable prior to scheduling but not redeemable for cash unless required by law. Once a session is booked, the cancellation timelines above apply.

Retail Purchases

Items bought from third-party retailers follow those sellers’ return and exchange policies. We are not responsible for retailer decisions, shipping timelines, or stock availability.

How to Request a Change

To request a cancellation, refund review, or reschedule, contact us with your booking details and the reason for the request. We aim to respond within one business day.

Contact Us

Questions about this Return Policy? Reach us at:

Thalfyroghor
330 E 65th St, New York, NY 10065, United States
Contact code: hello@thalfyroghor.world
Phone: +1 347 841 4009